We create custom chat flows, automations and marketing workflows to make customer communication easier. Our team sets everything up so businesses can focus on growth while we handle the technical work, saving time and improving efficiency.
Implemented Zapier to automatically capture leads from Facebook forms and sync them with CRM systems. This automation streamlines email marketing campaigns, ensures timely follow-ups and improves lead conversion rates while saving manual effort.
A company needed to efficiently handle customer inquiries coming from multiple channels (email, chat, social media, etc.) without delays or manual intervention. Using Zapier, an automation workflow was implemented to automatically create, categorize and assign customer support tickets in a central system. This allowed support teams to respond faster, track ticket statuses in real-time, and ensure no customer request went unresolved. The automation improved overall operational efficiency, reduced response times and enhanced customer satisfaction.
Client faced challenges with sales and timely customer interactions. BinaryBrix implemented a custom AI chatbot to streamline these processes. As a result, the company now experiences smoother sales workflows, timely customer responses, and improved overall efficiency. This solution helps increase sales and ensures timely customer engagement, allowing the team to focus on strategic growth rather than manual follow-ups.
Implemented an advanced AI chatbot for an e-commerce website to enhance customer engagement and streamline the shopping experience. The chatbot provides: - Personalized product recommendations based on customer preferences. - Instant answers to product queries, sizing, and availability. - Guidance through the ordering and checkout process to reduce cart abandonment. - Seamless AI chatbot integration with the website for real-time support. This solution helps the business increase conversions, improve customer satisfaction, and optimize online sales operations without additional manual effort.